Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.
Please note that all card transactions will be carried out in (£) Sterling. Currency conversion should be used as a guide only.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. If you do not wish to pay online, you may call us with your card information.

We also accept payment by PayPal.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

UK orders are shipped within 5 working days of payment receipt* using the fastest available method and requiring signature upon receipt.

Overseas orders are dispatched using Royal Mail ‘International Signed For; (priority handling)' and require signature upon receipt. This service can take between 5 to 14 working days depending on the location.

Our current delivery charges are displayed on the Shippings & Returns page.

* We do not deliver to PO Boxes
* Cheque clearance is required before dispatch of order
* Should the required item be unavailable for any reason, customers will be informed immediately and advised of alternative products.

*working days are defined as Monday to Friday (excluding Bank Holidays).

All orders are dispatched in discreet packaging. Our return address is displayed on the package.

We deliver your order as soon as funds are cleared. UK orders are delivered within 1-5 working days. International orders are generally received within 10 working days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet. They are not held in clear text on any web site.

We guarantee your satisfaction with quality of our products. All of our products are inspected for faults and imperfections before they are shipped, however if any of the items you received are not in an acceptable condition, please contact us immediately.

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1202 314314 or write to us at:

Paradox
169A Old Christchurch Road
Bournemouth
BH1 1JU
United Kingdom

Paradox does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.